Product Manager

Trusted Health is a leader in healthcare workforce management, focused on helping more people everywhere get care. As a Product Manager, you will own a significant product surface in one of Works’ core products, driving product definition and building customer relationships to deliver impactful products.

Responsibilities:

• Act as the company-acknowledged expert on a product domain, target users and customers, core functionality, and strategic positioning
• Bring a “forward deployed” mindset to work with Works customers on solving problems and building new, innovative solutions
• Leverage AI to build fully functional first iterations of product features, enhanced workflows, and perform in-depth product analysis
• Use data tools to understand how products are used, providing actionable insights to the team
• Stay informed on industry trends, competitive landscapes, and relevant domain knowledge
• Build deep knowledge of Works’ business, including marketing, sales, finance, services and legal
• Support the development and communication of a product roadmap for your domain area
• Demonstrate a thorough understanding of product functionality and be able to conduct demos, train users, and address customer inquiries
• Identify and address product risks and differentiation opportunities upfront using qualitative and quantitative techniques
• Solve problems collaboratively and focus on outcome-driven development
• Support engineers and product marketing during delivery to ensure smooth implementation
• Continuously optimize and refine products post-launch using data-driven techniques
• Foster a collaborative relationship with developers and designers, ensuring early involvement and alignment
• Act as a true partner to stakeholders across the company, establishing mutual trust and respect
• Evangelize the product’s vision and strategy, motivating both the team and stakeholders
• Influence and inspire without direct authority, especially in high-pressure situations
• Communicate effectively with all levels of the organization, from senior leadership to frontline teams

Requirements:

• A Bachelor's Degree, preferably with a focus on Product Management, Analytics or Strategy
• 5+ years of experience as a Product Manager, with a track record of owning and improving key product KPIs
• Experience building and deploying B2B software required
• Experience working with AI tools for rapid prototyping/app development
• Strong analytical skills with the ability to write queries, interpret data, generate insights, and drive decision-making
• Experience defining and delivering roadmaps in support of company objectives and KPIs
• Experience with product discovery techniques, including qualitative and quantitative research methods
• Excellent communication and storytelling skills to evangelize product vision and strategy. Must be fluent in written and spoken English
• A growth mindset with a passion for continuous learning and improvement
• Master's Degree preferred
• Workforce solutions, scheduling, workforce planning, and healthcare domain experience are a big plus
• Experience working with health systems is a big plus