Forward Deployed Engineer

Collate is an AI document generation platform for life sciences, automating paperwork to accelerate patient access to innovations. The Forward Deployed Engineer will partner with Fortune 100 life sciences organizations to deploy AI systems, deeply engaging with customer teams to identify and solve complex problems in document workflows.

Responsibilities:

• Lead end-to-end deployments of Collate’s AI systems inside life sciences organizations — owning scoping, build, and production rollout from first conversation to measurable workflow impact
• Go deep before you write a line of code. Embed with customer teams — medical writers, regulatory affairs, clinical ops — to understand what’s structurally broken, where the highest concentration of unsolved value lives, and what’s actually buildable
• Design and ship production AI systems — document generation agents, agentic workflows, data pipelines — that integrate with customers’ existing infrastructure and regulatory environments
• Define and run eval loops that measure system quality against workflow-specific benchmarks — acceptance criteria, output accuracy, reviewer expectations — and use that signal to improve deployed systems over time
• Turn early wins into repeatable patterns. The best of what you build ships to every Collate customer. What you discover in the field directly shapes what gets built next — you’re a core feedback loop between customers and the product team
• Communicate across every altitude. Translate technical tradeoffs into decisions and operating procedures for scientific, regulatory, and executive audiences — and bring that clarity back to Collate’s engineering and product teams