Senior Project Manager

Ellucian powers innovation for higher education, partnering with approximately 3,000 customers across 50 countries. They are seeking a Senior Project Manager to lead concurrent implementations of their integrated administrative solutions for higher education, managing complex projects that require strong leadership and coordination across multiple stakeholders.

Responsibilities:

• Lead multiple projects through all phases of the Ellucian Implementation Methodology, from initiation and planning through execution, delivery, and close, ensuring successful outcomes
• Develop and maintain strong working relationships with team members, client stakeholders, and peers
• Apply project management disciplines—quality, risk, resource, and change management—while ensuring projects are delivered on time, within scope, and on budget
• Clearly communicate plans, roles, milestones, and constraints to all stakeholders
• Anticipate risks, identify opportunities, and lead proactive solutions to keep projects on track
• Drive team status meetings, track dependencies, and ensure milestones are met
• Serve as the primary point of contact between internal and external stakeholders
• Provide leadership updates with clear, concise project status summaries
• Negotiate trade-offs across time, cost, and scope while maintaining high customer satisfaction
• Lead cross-functional teams through challenges, mitigating risks and ensuring alignment
• Build team cohesiveness through leadership, mentoring, and motivating team members

Requirements:

• Strong experience in leading CRM or ERP SaaS implementation projects
• Proven ability to manage financial and resource forecasts, ensuring project plans remain accurate throughout the lifecycle
• Track record of driving customer satisfaction and accurate revenue recognition through timely reviews of time sheets, expense reports, and billing documents
• Experience leading projects in a matrix-management environment
• Ability to partner with the Customer Relations team, providing expertise during the sales cycle and demonstrating the value of project management services
• Experience mentoring and guiding less-experienced Project Managers
• Certifications in cloud and project management methodologies (PMP, Agile, etc.)
• Higher education industry experience preferred, but NOT required
• Familiarity with higher education processes is a plus but NOT required