Online WFH Entry Level Customer Service Rep

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. In this role, you’ll connect with individuals who have requested information about available benefits, guiding conversations and providing support to help clients make informed decisions.

Responsibilities:

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and enrollment
• Maintain simple digital records and follow-ups
• Deliver a professional, client-first experience
• Participate in training, coaching, and development sessions
• Collaborate with team members to improve performance

Requirements:

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet
• Strong communication and organizational skills
• Comfortable working independently in a remote environment
• Coachable, motivated, and goal-oriented