EverCommerce is a leading service commerce platform on a mission to digitally transform the service economy with tailored SaaS solutions. The Senior Business Systems Analyst will play a crucial role in supporting the Order to Cash and Revenue Value Stream within the Finance Systems team, overseeing the day-to-day operations and integrations of Quote to Revenue Architecture.
Responsibilities:
- We are seeking a highly skilled Business Systems Analyst (BSA) with in-depth experience in Zuora CPQ, RevPro and Zuora Billing to join our team
- As a BSA, you will collaborate with cross-functional teams to understand business needs, define solutions, and support the implementation of Zuora’s Billing and Revenue Recognition systems
- Your role will involve analyzing complex financial data, gathering requirements, and supporting the optimization of the billing and revenue processes to ensure compliance and efficiency
- Collaborate with key stakeholders to gather and document business requirements for Zuora CPQ, RevPro and Billing implementations
- Analyze current billing and revenue recognition processes to identify gaps and improvement opportunities
- Translate business needs into functional specifications, including process flows, user stories, and data mappings
- Lead the configuration of Zuora CPQ, Billing and RevPro to meet business requirements
- Provide in-depth functional knowledge of Zuora Billing (subscription management, invoicing, payments) and RevPro (revenue recognition, compliance with ASC 606 and IFRS 15)
- Develop integrations and automations through systems like Workato
- Apply your knowledge of OTC system best practices and financial processes to propose solutions and specific requirements
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Finance, or a related field
- Years of Experience: 10+ years
- 6+ years of experience as a Business Analyst or Techno Functional Consultant in billing and revenue recognition systems
- 4+ years of hands-on experience with Zuora CPQ, Billing and Zuora RevPro
- A strong background in subscription billing, revenue recognition, and financial systems, including compliance requirements
- Strong knowledge of Zuora CPQ, Zuora 360 and integration with Salesforce and Zuora billing system
- Strong knowledge of Zuora Billing, including subscription management, invoicing, collections, and payment processing
- Deep understanding of Zuora RevPro with practical experience in revenue recognition and compliance standards (ASC 606/IFRS 15)
- Knowledge of integrating Zuora with other boundary systems (e.g., Salesforce CRM, Netsuite ERP, and financial reporting systems)
- Proficiency in business process modeling and tools like Lucid Chart, JIRA, Asana, or similar platforms for project tracking and management
- Strong analytical skills and the ability to translate complex business processes into technical requirements
- Excellent verbal and written communication skills, with the ability to work effectively with finance and technical teams
- Experience working in an agile environment
- Experience with Salesforce CRM and NetSuite GL is a plus
- Knowledge of data warehousing and reporting tools (e.g., Tableau, Power)