WORMS Safety is a leader in quality management, dedicated to helping customers meet compliance goals while managing risk and fostering growth. The Business Development Manager will support the development and growth of the hardlines business in the U.S. and Canada by engaging brands and managing customer relationships.
Responsibilities:
- Define and execute BD strategies for U.S./Canada markets (revenue targets by segment/customer type). Identify priority segments and exposure channels (associations, events, trade fairs). Promote fit-to-win solutions for hardlines customers and provide structured market/competitive insights
- Map target accounts across U.S./Canada. Drive new customer prospection and multi-level penetration. Expand solutions with existing customers; maintain CRM pipeline. Prepare pre-sales analyses, commercial proposals, negotiate and close deals. Attend relevant trade fairs and industry events
- Grow relationships with strategic accounts. Identify upsell/cross-sell opportunities (new solutions/categories/geographies). Conduct regular visits and senior engagements. Coordinate internally for high customer satisfaction
- Represent WORMS Safety at trade fairs, events, and associations. Boost brand visibility in U.S./Canada hardlines market . Co-create sales tools and value propositions for the region
Requirements:
- 2–5 years professional experience
- Multiple categories exposure including furniture, toys, electrical appliances, kitchenware, DIY/tools, home improvement/building materials, lighting/ceramics/glass, packaging/food contact, automotive accessories/solar PV, pet products, fitness equipment, stationery
- Familiarity with U.S./Canada compliance: CPSIA/ASTM (toys/children's), FDA food contact basics, FCC/UL/electrical safety
- Foundational TIC: Understands inspections, audits, product testing in supply chains
- Commercial Thinking: Translates opportunities into strategies, account plans, revenue targets
- Customer Orientation: Builds integrated testing/inspection/audit solutions for hardlines
- Networking: Engages quality teams, buyers, sourcing/suppliers/traders
- Hunting Mindset: Prospection, pipeline/deal closing in competitive markets
- Collaboration: Cross-cultural agility with teams/customers
- Solution-oriented, consultative, long-term development, resilient hunter, entrepreneurial in structured org