CSR - Customer Service Representative

WECO is a company dedicated to bringing back the ritual of dinnertime by delivering ready-to-eat meals to families. They are seeking a Customer Service Representative who is enthusiastic about helping customers and eager to grow within the company.

Responsibilities:

• Deliver an outstanding store experience that improves customer loyalty
• Help our clients identify the right solutions to customer billing, technical, and/or account issues
• Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer
• Participate in the company's social media campaigns
• Develop strong leadership and interpersonal skills
• Driving sales through retail promotions with a positive attitude!

Requirements:

• Ability to build rapport with clients
• Effective listening skills
• Strong negotiation and leadership skills
• Deadline and results-oriented
• Self-motivated and proactive qualities
• Ability to effectively communicate with customers, peers, and management
• Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!