Digital Marketing Account Manager

Digital Authority Partners is a growing integrated digital agency that helps clients optimize their marketing funnels. The Digital Marketing Account Manager will serve as the primary contact for several clients, ensuring effective communication, managing deliverables, and driving client satisfaction.

Responsibilities:

• Frequent communication with clients on the status of deliverables
• Provide well-thought-out emails and responses with helpful details and clear next steps
• Detail-oriented notes and follow-ups internally and externally
• Work with managers across each functional area on tactical and strategic deliverables
• Support the planning, execution, and measurement of marketing deliverables
• Monitor and report on marketing deliverables and success to clients every week
• Manage timelines of deliverables on the project management platform, Asana
• Ensure the quality of deliverables before sending to the client
• Ensure timelines are being met with the foresight of progress alongside the Project Manager
• Identify new areas of opportunity within the client’s business
• Troubleshoot issues as they arise for clients

Requirements:

• 4+ years of direct employment (not as a consultant) with an account services title at a marketing agency
• Digital marketing experience, including SEO, landing pages, PPC, email marketing automation, and reporting
• Experience working with B2B clients
• Excellent written and verbal communication skills
• Experience overseeing the creation of marketing collateral, including white papers, webinars, content, email, banners/ads
• Must be able to prioritize multiple competing clients and tasks
• Empathetic to client needs
• Data-driven with the ability to review, understand and speak to metrics
• Ability to effectively understand and oversee a project from start to finish
• Problem-solving: troubleshooting, involving the right people where necessary
• Combines an analytical mindset with creative thinking