Sr. Manager Digital Product ( Healthcare)

CVS Health is building a world of health around every individual, aiming to simplify health care for communities. The Senior Manager, Digital Product will lead the strategy and development of digital transparency tools, collaborating with cross-functional teams to enhance member outcomes and optimize product experiences.

Responsibilities:

• Drive product adoption by partnering with stakeholders and bringing a strong understanding of the healthcare landscape and member needs
• Define and execute product strategy and roadmap for the Cost Estimator Tool, aligning vision to business goals and measurable outcomes
• Lead cross-functional collaboration across product, clinical, digital, engineering, data, and operations to deliver integrated, end-to-end solutions
• Guide teams through discovery, delivery, and ongoing optimization, ensuring the product delivers value for members and the business
• Use data, user research, and rapid experimentation to identify pain points, validate solutions, and improve engagement and usability
• Translate strategy into actionable epics, features, and user stories within a SAFe/Agile environment
• Identify and manage dependencies, risks, and tradeoffs to deliver on time while maintaining quality
• Define, track, and communicate KPIs and success metrics; use insights to drive continuous improvement
• Stay current on digital health and transparency trends, applying emerging approaches to improve the member experience and support better health outcomes

Requirements:

• 7+ years of product management experience, including launching and scaling consumer-facing digital products (healthcare experience strongly preferred)
• 7+ years of experience translating business needs into clear product requirements and managing complexes, evolving roadmaps
• Demonstrated ability to use digital engagement and behavioral data to generate actionable insights and measurable results
• 5+ years of experience working in Agile/SAFe environments, using tools for product tracking/reporting and leading cross-functional ceremonies
• 5+ years of experience leading cross-functional teams and/or large-scale programs delivering technological solutions
• 5+ years of domain experience in claims, plan benefit design, or related managed healthcare areas
• 3+ years of hands-on experience in cost estimation, cost transparency, or healthcare economics (health plan, provider, or digital health setting)
• Bachelor's degree or equivalent work experience
• Strong communicator who can translate between technical and non-technical audiences
• Skilled at influencing without authority, navigating ambiguity, and aligning partners through negotiation and collaboration
• Strong analytical orientation and comfort using metrics to drive decisions