Sales Development Representative

Lexipol is dedicated to creating safer communities and empowering first responders with innovative content and technology. The Sales Development Representative will generate new business opportunities through outbound calls and emails, qualifying prospects and setting appointments for the SaaS sales team. This role emphasizes performance and collaboration, aiming to exceed quota targets and foster teamwork within the organization.

Responsibilities:

• Make initial contact via outbound calls and emails with prospective clients
• Qualify prospects and determine product fit
• Drive the prospecting and lead engagement portion of the sales funnel at Lexipol
• Generate new business opportunities by making outbound calls and setting appointments for the software-as-a-service (SaaS) sales team
• Achieve / exceed quota targets by creating a territory prospecting plan in collaboration with partnered SAEs
• Execute daily on the prospecting plan
• Assess the effects of actions taken and make adjustments to meet objectives
• Cross-sell prospects on various solutions
• Partner with aligned Senior Account Executive to develop the territory to meet or exceed revenue quota
• Generate a pipeline of new opportunities to achieve targeted revenue goals
• Conduct outbound calls to introduce software solutions, qualify leads, and schedule appointments for the sales team
• Research and identify new potential customers and decision makers within target accounts
• Keep accurate records of prospecting activities and sales opportunities in Salesforce
• Collaborate with sales and marketing teams to ensure alignment on messaging and strategies
• Continuously improve sales skills and product knowledge through training and coaching
• Conduct educational calls and needs assessments of each prospect
• Build a pipeline of online demo meetings for partnered SAEs for the following week
• Consistently book 10 demos that occur each week for partnered SAEs
• Maintain CRM system daily by documenting thorough and accurate customer and pipeline information
• Find untapped revenue through referrals and networking to generate new business
• Consistently follow communication cadence pattern with prospective agencies
• Uncover additional opportunities for Lexipol to partner with agencies through product utilization
• Foster a culture of collaboration and teamwork with internal stakeholders

Requirements:

• 1-2 years of experience in outbound sales or appointment setting, preferably in a SaaS or technology-related field
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential customers
• Results-driven and comfortable working in a fast-paced, high-growth environment
• Familiarity with Salesforce and/or other CRMs for tracking and prospecting
• Consistent track record of meeting sales targets in a territory
• Excellent prospecting and telephone sales abilities
• Proven ability to rapidly build rapport and gain the confidence of prospects and clients
• Public safety centric consultative sales approach
• Proven ability to self-manage daily sales tasks, activity, and quota attainment
• Proficient with Salesforce, Microsoft Office Suite applications, or other CRM
• Documentation Mindset: willingly enter high levels of documentation to facilitate the sales process