IT Business Analyst – Senior/Specialist (ITBA-SS/AHSO) – Non-permanent

The Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible. They are seeking a Senior IT Business Analyst to provide technical leadership and organizational system management for Medicaid Eligibility rules and system integrations, ensuring compliance with federal and state requirements. This role involves collaborating with multiple teams to implement new eligibility solutions and manage complex eligibility system issues.

Responsibilities:

• Engage in discussions at the executive level on possible resolutions to unfolding business changes
• Provide direction and oversight to workgroups and staff to develop a strategy for implementing new eligibility solutions, integrations, and programs
• Manage and resolve complex eligibility system issues
• Evaluate potential solutions and lead the effort to ensure new technology solutions can be integrated
• Liaise and negotiate between the business, stakeholders and the vendor (system integrator) to ensure consistency, understanding, and efficiency in processes and logic
• Apply senior level IT rules engine expertise to ensure eligibility rules comply with all department policies, procedures, and federal and state rules
• Coordinate with external agency’s technical experts to analyze multi-system interfaces
• Propose options to vendor/system integrator, stakeholders, and management for new system features and process improvements
• Analyze, design, recommend, implement, and support complex eligibility integrations and technology solutions and processes
• Function as the technical specialist on eligibility system integrations, functionality, and features
• Coordinate interaction with the vendors/system integrators
• Oversees the daily operations of eligibility system integrations and eligibility rules
• Lead user acceptance testing

Requirements:

• Nine (9) years of progressive professional IT experience in one or more of the following areas: consulting, analyzing, designing, programming, installing and/or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment; directing IT projects; providing IT customer or technical support; or administering or supervising staff who performed work in any of these IT disciplines
• Associate degree in IT, computer science, or IT-related field or equivalent and Seven (7) years of progressive professional IT experience in one or more of the areas listed above
• Bachelor's degree in IT, computer science, or IT-related field or equivalent and Five (5) years of progressive professional IT experience in one or more of the areas listed above
• Master's degree in IT, computer science, or IT-related field or equivalent and Three (3) years of progressive professional IT experience in one or more of the areas listed above
• Three (3) years as a journey level IT professional in state government performing work in one or more of the areas listed above
• The ability to take action to learn and grow
• The ability to take action to meet the needs of others
• Two (2) years of direct hands-on experience developing and managing requirements of major systems or system / subsystem components including eliciting, analyzing, validating, and documenting business, organization, functional, and non-functional requirements
• Three (3) years of experience with vendor / System Integrator management and facilitating systems development sessions and relationships
• Two years (2) of knowledge and hands-on experience with Software Development Lifecycle (SDLC). Advanced system skills with a strong understanding of techniques and methodologies necessary to support the System Development Life Cycle (SDLC). This includes requirements definition, design, development, system/integration testing, end user acceptance testing, conversion, training, and implementation
• Two (2) years of demonstrated experience with best practice Business Analysis methodologies based on the International Institute of Business Analysis, Business Analysis Body of Knowledge (BABOK Guide and Standards)
• Experience and knowledge of testing methodologies to ensure both positive and negative tests are performed with test scripts. Understanding the difference between unit, integration, and regression testing in order to complete testing tasks
• Professional experience working collaboratively with multiple stakeholder groups to implement new system functionality
• Professional experience working with Medicaid or Medicaid eligibility systems
• Expert level analytical, facilitation, systems and organizational skills
• Certified or professional level certification as a Business Analyst