Rezdy is a company dedicated to reshaping the tours, activities, and experiences industry through innovative technology. They are seeking a Staff Software Engineer to join the Checkfront team, focusing on maintaining and improving their SaaS platform while delivering high-quality work and ensuring the platform's health and stability.
Responsibilities:
- Provide technical leadership on maintenance, reliability, performance, and product development work
- Partner with Product to understand requirements, clarify technical constraints, and shape implementation plans
- Collaborate with stakeholders to understand customer pain points, production issues, and operational risks
- Improve delivery quality through better patterns, thoughtful code review, clearer technical plans, and stronger rollout practices
- Identify opportunities to improve testability, observability, reliability, and maintainability
- Help the team reduce technical debt incrementally without disrupting ongoing product delivery
- Mentor other engineers through technical guidance, pairing, code review, and design discussions
- Contribute to process improvements that help the team plan, deliver, and operate more effectively over time
Requirements:
- Have significant experience as a senior or staff-level software engineer on product-focused teams
- Are comfortable working in large, mature, or complex codebases
- Know how to make incremental improvements that reduce risk and improve maintainability over time
- Can balance customer needs, business priorities, technical debt, and delivery risk
- Care deeply about reliability, performance, testability, and operational quality
- Can create technical clarity from complex systems, unclear boundaries, and imperfect abstractions
- Communicate clearly and directly with engineers, product managers, support teams, and other stakeholders
- Can use AI-assisted development tools thoughtfully and effectively while maintaining strong engineering judgement
- Can help improve team process without being dogmatic about methodology
- Lead through influence, example, and technical credibility rather than authority
- Enjoy mentoring other engineers and helping a team raise its overall level of execution
- Are pragmatic, steady, and thoughtful when working on business-critical systems
- Experience in booking, ecommerce, travel, tours and activities, or other operationally complex domains
- Experience modernizing older systems incrementally while continuing to ship customer-facing work
- Strong PHP experience in production environments
- Strong experience with React, Postgres, cloud infrastructure, CI/CD pipelines, and observability tooling
- Experience improving test coverage, deployment confidence, incident response, or production diagnostics