Customer Account Manager (Remote opportunity)

Nestlé USA is the world's largest food and beverage company, committed to delivering quality products and solutions. The Customer Account Manager will manage and grow corporate business partner relationships, oversee contract management, and collaborate with sales teams to ensure successful execution of initiatives.

Responsibilities:

• Establish and cultivate executive-level relationships with decision makers in assigned accounts
• Build effective proposals based on customer needs, consumer insights, and customer decision criteria leveraging a storytelling approach
• Create and execute strategic joint business planning and reporting for both business partners and internal stakeholders
• Source and analyze insights and analytics to drive business decisions
• Acquire in-depth knowledge and expertise in customer channels to become a trusted subject matter expert
• Generate, manage and execute complex and high impact partnership contracts and programs with both existing and potential new business partners
• Conduct thorough cost benefit analyses of high-value partnerships to assess their potential value
• Strong executive presence and maturity
• Lead teams and work across marketing, category, digital, finance, and field sales to analyze business performance and shape initiatives that can be implemented successfully across system
• Direct new program implementation and national account rollouts; ensuring alignment with enterprise priorities and objectives
• Act as a representative for both the customer and the company when engaging with internal and external key stakeholders

Requirements:

• 4-year Bachelor's degree
• Direct B2B sales or general management at Fortune 500 companies, premium/luxury brands, food & beverage (8+years)
• National program management (3+ years)
• Complex contract negotiations (3+ years)
• Foundational financial acumen
• Functional knowledge of marketing, operations, finance, and competitive strategy
• Ability to adapt strategies, plans, and thrive in ambiguous environment
• Functional knowledge of Request for Proposal (RFP) processes and proposal submissions
• Skilled at simplifying complicated material to communicate in a concise and effective way