Program Manager, Custom Programs

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations. They are seeking a Program Manager to develop and manage customized study abroad programs with various U.S. and international colleges and universities, acting as the primary point of contact for partners within the U.S.

Responsibilities:

• Manage an active pipeline of custom program opportunities to meet annual sales goals
• Collaborate with the Institutional Relations team to generate new program leads and secure new institutional partnerships
• Build relationships with partners by understanding their needs and objectives and delivering strong customer service
• Collaborate with international teams to draft program budgets, create program proposals, and write contracts
• Manage the pre-departure planning and preparation process with partners and CIEE staff
• Engage in CIEE and industry conferences and events to sell and promote CIEE’s Custom Programs
• Assist with special projects and other tasks as necessary to ensure the smooth operation of Custom Programs

Requirements:

• Bachelor's degree
• Minimum of three years of solution sales, account management, or partnership development experience
• Self-motivated, collaborative, responsible, and passionate about exceeding partner expectations
• Ability to prioritize, multitask, and perform effectively in ambiguous environments
• Strong communication, presentation, and relationship management skills
• Ability to remain calm in a fast-paced work environment with tight deadlines
• Exceptional attention to detail, organizational, and time management skills
• Ability to learn new processes quickly and take initiative
• Ability to travel 10% of the time
• Experience working with faculty or within higher education
• Experience with Excel
• Experience with Salesforce
• Study abroad experience