Lumen Technologies is a trusted network for the AI-powered world, focusing on secure connectivity for enterprises and communities. The role of Cybersecurity Incident Response Engineer involves responding to and mitigating cybersecurity threats, while also proactively identifying risks and strengthening defenses. This position offers the opportunity to solve complex problems and collaborate with teams to enhance security capabilities.
Responsibilities:
- Shift hours are from 10:00am to 7:00pm Pacific Time. Analyst can be located in any US state
- Respond to, remediate, and document information security incidents not limited to dashboard (Advanced Threat Appliance & SIEM) alerts, tickets, emails, or phone calls
- Actively hunt the enterprise for insecure, suspicious, or malicious activity
- Review data that is processed within the SIEM to find incident evidence and suspicious events as well as out of scope events
- Verify and validate security notifications from both internal and external sources
- Identify and resolve incidents that are not defined by (or deviate from) an existing incident response guide
- Assist with significant incidents as needed or assigned, including outside of normal business hours
- Provide feedback for development and consistency of automated threat detection mechanisms
- Update and maintain response guides for accuracy
- Support Security projects to improve Cyber Defense Team or Lumen's security posture
- Demonstrate effective communication skills, both verbal and written
Requirements:
- Bachelor's in Computer Science, Engineering, or related field (or equivalent experience)
- Strong understanding of security fundamentals: host/network hardening, networking protocols, intrusion techniques, and risk management
- Analytical/problem-solving skills across networking, operating systems, and malware analysis
- Relevant certifications (or willingness to obtain): Security+, CEH, OSCP, GCIH, CISSP, GPEN, GWAPT, GISEC, CISM, or CISA
- U.S.-based and able to obtain government suitability
- Strong communication skills; able to present technical concepts to both technical and non-technical audiences
- Experience with cloud security (AWS, Azure, GCP)
- Broad knowledge of current and emerging technologies
- 4+ years in incident response, forensics, risk assessments, application or network security
- Experience in network/firewall engineering, design, and implementation
- Familiarity with security tools (SIEM, IDS/IPS, endpoint protection)
- Experience monitoring threats and performing initial triage
- Microsoft or UNIX/Linux administration
- Experience implementing controls to reduce risk and data exposure
- Scripting experience (Python or Perl)
- Experience in large enterprise or carrier-scale environments