AI Engineer

Kargo is a company that creates powerful connections between brands and consumers through innovative AI solutions. They are seeking an AI Engineer to architect and scale AI-powered products, focusing on automations for the commercial organization and collaborating with cross-functional teams to drive impactful AI operations.

Responsibilities:

• Architect, build, and scale AI-powered products and automations for Kargo’s commercial organization
• Identify high-value use cases, build intelligent workflows and agentic applications, and deploy trustworthy systems across Salesforce, Snowflake, Slack, and other internal platforms
• Design, build, deploy, and maintain AI-powered automations and agent workflows using modern orchestration frameworks
• Translate business pain points into modular, extensible automation flows that are observable, debuggable, and fault-tolerant
• Build production-grade LLM applications using ChatGPT Enterprise and related LLM APIs
• Maintain a governance model for prompt engineering, agent testing, and audit trails
• Work cross-functionally with Sales, Client Services, Media Strategy, Marketing, Product, and Ops to discover automation opportunities, prototype quickly, document tooling, and drive self-service adoption
• Own and communicate the AI Ops roadmap to Data & AI leadership