ServiceNow Lead Engineer - Platform / Custom Apps / Integration

NewRocket is a global, full-service Elite ServiceNow partner dedicated to solving complex business challenges for enterprise leaders. They are seeking a ServiceNow Lead Engineer to develop customer applications focused on Work Order management and enhance ServiceNow functionalities in collaboration with stakeholders.

Responsibilities:

• Developing customer applications for Work Order management, scheduling and dispatch
• Collaborate with stakeholders to identify key functionality within custom ServiceNow instance
• Enhance ServiceNow (SN) event rules as necessary to ensure proper CMDB binding
• Interact with technical SMEs to get necessary environment information to support your service map and event work

Requirements:

• Experience with ServiceNow Lead Engineer - Platform/Custom Apps/Integrations in ServiceNow
• Comprehension of, and the ability to communicate and implement Platform/Custom Apps/Integrations
• Ability to develop interfaces for each user audience depending on custom application models or Service Portals
• Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs (via REST)
• Service-oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc.)
• Understand Credential less and Credential based Discovery
• Install, configure, and integrate software products from ServiceNow Platform/Custom Apps/Integrations with a focus on the discovery, service mapping, certification management, Service Graph Connectors and Multisource CMDB
• Ability to prevent duplicate Cis with CI identifiers
• Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns
• Knowledge and ability to configure, manage and maintain MID servers
• Proficient in working with command line console for Service Mapping
• Ability to work with and migrate patterns between Environments for Service Mapping
• Proficient in configuring Identification Rules for Service Mapping
• Ability and knowledge in Discovery of multi-tier services including advance pattern configuration for Service Mapping