Cardinal Health is a leading healthcare services and products company, and they are seeking a Senior Engineer, Workday AI Developer to enhance their AI capabilities. This role involves leading the implementation and optimization of Workday’s AI solutions to streamline HR workflows and improve user experiences.
Responsibilities:
- Lead deployment of AI agents such as Recruiter Agent and Performance Review Agent
- Design, build, and deploy custom AI agents using Workday’s low-code/no-code tools and the Workday Build platform
- Configure anomaly detection, auto-filling, and contextual automation features across HR modules
- Create AI-powered applications and widgets using Workday Extend to embed personalized AI assistance directly into user workflows
- Enable and configure Workday Assistant across web and Microsoft Teams environments
- Develop guided workflows for time-off requests, job changes, and employee inquiries
- Monitor usage analytics and optimize conversational flows for accuracy and efficiency
- Oversee integration of Workday Assistant into Microsoft Teams
- Ensure seamless access to approvals, dashboards, and notifications within the flow of work
- Coordinate with IT and HR administrators to manage app permissions and security protocols
- Leverage Expanded AI Gateway APIs to embed Workday’s AI services into applications, including document intelligence for classification and data extraction
- Automate and connect processes across Workday and third-party systems using AI-enabled Workday Orchestrate
- Partner with HR, Finance, and other stakeholders to analyze requirements and translate business needs into technical designs for Illuminate solutions
- Monitor Workday releases, especially Illuminate features and developer tools, to assess impact and recommend new functionality
- Develop integrations and automations that uphold high standards for data integrity, security, and responsible AI practices
- Provide technical support and root cause analysis for AI-driven processes, integrations, and extensions
- Use Developer Copilot to automate the generation of code and process documentation
Requirements:
- Strong foundation of Workday experience with Extend apps, REST APIs and event-based integrations
- Workday functional: Understanding of HCM, Security, Business Process Framework (BPF), Reporting, configuration, tenant setup, and Workday governance
- Proven experience embedding AI agents onto enterprise platforms like Salesforce, ServiceNow, Microsoft, where agents take actions in workflows
- AI/Automation & Agent Model Skills: Understanding agent lifecycle, skill/tool models, workflow-to-agent mapping, data-driven automations, triggers, and execution modes. Ability to manage lifecycle actions such as Discover, Register, Configure, and Activate agents
- Comfort with tool-using/multi-agent patterns: agents calling APIs, following policies, and operating under enterprise security and audit
- API & Integration Skills: Experience with REST/SOAP APIs, authentication patterns, API gateway concepts, rate limits, telemetry, and integrating via Workday Public APIs, Graph API, RaaS, and ASOR endpoints
- Architecture & Design: Knowledge of enterprise architecture, system boundaries, secure/scalable agent design, and multi-system agent interactions
- Vendor/3rd-Party Integration: Coordinating with external partners on APIs, skills/tools, authentication, compliance, and agent registration