Introduction Specialist (Sales Development Representative)

GoForth is redefining second-home ownership, providing a smarter way for families to own beautiful properties. As an Introduction Specialist, you'll engage with prospective owners to explore their lifestyle goals and help them determine if GoForth is a fit for their travel and ownership aspirations.

Responsibilities:

• Have relaxed, consultative conversations focused on understanding rather than selling
• Research prospective owners through LinkedIn, company websites, and other public sources to create thoughtful, relevant outreach
• Review HubSpot daily to reconnect with prospects who may not have been ready when they first reached out
• Introduce qualified prospects to the appropriate Ownership Advisor and set clear expectations for the next conversation
• Provide Ownership Advisors with meaningful context, including:
• Lifestyle goals
• Preferred destinations
• Travel habits
• Timeline
• Investment orientation
• Questions and objections
• Personal details that create rapport
• Keep HubSpot organized, document every interaction, manage follow-ups, update lead stages, and ensure no opportunity is lost through poor organization
• Participate in coaching, role-playing, and call reviews while continuously improving your communication, product knowledge, CRM skills, and discovery process

Requirements:

• Excellent written and verbal communication
• Strong listening skills
• Highly organized and detail-oriented
• Professional phone presence
• Ability to manage multiple conversations simultaneously
• Comfortable using AI to improve research, writing, and productivity while maintaining authentic communication
• Self-motivated, dependable, and accountable
• Experience in luxury hospitality, consultative sales, customer success, real estate, or relationship management is a plus
• CRM experience (HubSpot preferred)