Key skills
CRMCommunication
About this role
Role Overview
- Provide outstanding customer service experience in both French and English
- Take ownership of customer requests and orders
- Handle returns and resolve problems
- Facilitate customer interactions with other departments
Requirements
- Minimum of 2 years customer service experience
- Ability to communicate in English and French
- Strong analytical and problem-solving skills
- Excellent organizational and multi-tasking abilities
- Ability to work independently and in a team
Benefits
- Customer service experience in English and French
- Strong customer satisfaction results
- Effective communication skills
- Proficient in Microsoft Office
- Experience in CRM and order processing systems