LERETA, LLC is a company providing operational and analytical support in the Tax and Flood operations sector. The Business Analyst I role involves working closely with various internal teams to drive operational excellence and improve business processes.
Responsibilities:
- Identifies all agency and 3rd party fees that are potentially eligible for charge back to customers
- Captures and stores all necessary details about these fees in a structure that allows for the validation of charge back eligibility and ability to provide necessary supporting detail when invoicing to customers
- Captures and stores customer servicing agreement details in a structure that allows accurate determination of charge back eligibility based on agency fee type
- Installs reconciliation and control functions that confirm process accuracy
- Supports business initiatives through financial analysis, operational production analysis, staffing and capacity modeling, business justification & cost benefit analysis, operational & financial forecasts and general business reporting
- Analyzes and provides recommendations on major projects and system enhancements to the executive decision makers
- Drives business process improvement through needs assessment, business process investigation & documentation (current state), design, socialization & documentation of target state processes, and waste & control gap identification utilizing Lean, Six Sigma, etc
- Coordinates, participates and provides general guidance in the quality assurance testing of functions for technology applications, systems and projects where needed
- This position will perform other duties as assigned based on the needs of the department
Requirements:
- Proficiency in Microsoft Word, Excel, Visio, PowerPoint, Outlook, Access
- Associate's Degree or equivalent in Business Administration, Finance, and Operations Management, Computer Information Systems or related field
- 2 years of related experience
- Bachelor's or Associates Degree in Business Administration, Finance, and Operations Management, Computer Information Systems or related field
- Financial Services Industry experience