Sr. Software Engineer - Trust and Safety (Remote)

Rula is a remote-first company dedicated to improving mental health care. They are seeking a Senior Software Engineer to join their Trust & Safety Engineering team, where the candidate will lead product-based implementations to enforce Trust & Safety policies and build robust tools to mitigate threats such as fraud and credential abuse.

Responsibilities:

• Serve as a leader in our digital armor, driving product-based implementations that enable us to fulfill, audit, measure, and enforce critical Trust & Safety policies across both internal and external-facing users and workflows
• Help lead the charge on both product architecture and operational, process-based solutions—building robust custom tools and leveraging top-tier industry solutions to investigate and mitigate threats like fraud, billing anomalies, and credential abuse
• Establish a brand-new engineering domain from the ground up, mentor other engineers, and build scalable systems that directly protect a vital mental health ecosystem

Requirements:

• 4+ years of SWE experience, 1+ years working on Trust & Safety systems & 1+ years of experience helping with a brand new project or team
• Experience working on cross-functional teams to bridge the gap between technical and non-technical groups
• Fullstack experience building modern database-backed (sql/no-sql) web applications
• Microservice development knowledge and experience
• A passion for and ownership of mentoring others, reviewing architectures, and establishing design patterns
• Have driven all phases of the development lifecycle: planning, specing, execution, and measuring success, post-launch maintenance
• Examples of working on highly complex projects with a focus on achieving sustainable results
• Start-up experience
• Experience developing SaaS applications using the Amazon Web Services (AWS) cloud platform
• Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.)
• Experience with “on-call”, ability to deep dive complex issues and drive them to resolution independently
• Experience with NodeJs, Typescript, Kafka