Education Administrator

Loenbro is a large multi-craft industrial contractor providing services to clients in the energy, mining, and industrial sectors. The Education Administrator manages employee education benefit programs, including tuition reimbursement and partnerships with educational institutions, ensuring effective communication and utilization of these benefits.

Responsibilities:

• Serve as Loenbro's primary point of contact with Gravitas, managing the day-to-day relationship and ensuring a high-quality experience for enrolled employees and their children
• Drive employee awareness and enrollment — communicating program availability, eligibility requirements, and enrollment processes across Loenbro's distributed workforce
• Facilitate onboarding for new enrollees, coordinating with Gravitas staff to ensure smooth starts for students
• Track enrollment, engagement, and utilization metrics; provide regular reporting to L&D and People Operations leadership
• Resolve employee and family questions, concerns, or escalations related to the Gravitas program
• Stay current on Gravitas program updates, curriculum offerings, and partnership terms; communicate relevant changes internally
• Collaborate with Talent Acquisition to position the Gravitas benefit as a recruiting and retention differentiator
• Administer Loenbro's tuition reimbursement program from application through reimbursement, ensuring policy compliance and timely processing
• Serve as the primary resource for employees navigating tuition reimbursement eligibility, approvals, and reimbursement requests
• Maintain accurate records and documentation for all reimbursement activity; coordinate with Finance and HR as needed
• Monitor program utilization and budget; surface trends and recommendations to L&D leadership
• Periodically review program policies and recommend updates that reflect market practices and workforce needs
• Support employees pursuing certifications, professional licenses, continuing education units (CEUs), and other self-directed learning aligned with their career growth
• Maintain awareness of relevant educational resources, scholarships, and partner programs that could benefit Loenbro employees or their families
• Assist with communications, awareness campaigns, and promotional materials related to education benefits
• As the education benefits portfolio grows, support the evaluation and onboarding of new educational partnerships or programs

Requirements:

• Bachelor's degree in Education, Educational Administration, or a closely related field
• 2+ years of direct experience in an educational setting — such as school administration, academic advising, enrollment services, or student records management
• Demonstrated experience with academic records, grade filing, transcripts, enrollment documentation, or related administrative processes
• Familiarity with online learning platforms, learning management systems (LMS), or digital school environments
• Experience working with or supporting partnerships with schools, universities, or other educational institutions
• Excellent interpersonal and communication skills — this role interfaces directly with employees and their families and requires a warm, approachable presence
• Ability to present program information, enrollment updates, and utilization data clearly to internal stakeholders and leadership
• High degree of accuracy and attention to detail in record-keeping, documentation, and compliance tracking
• Ability to work independently in a remote environment and manage multiple programs and priorities simultaneously
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Experience preparing and presenting program reports, enrollment summaries, utilization data, or budget updates to leadership
• Background in employee education benefits, tuition assistance administration, or HR operations
• Experience working in a large, geographically distributed organization
• Familiarity with K-12 college-preparatory programs or employer-sponsored dependent education benefits
• Experience with HRIS, benefits administration platforms, or student information systems (SIS)