Lumen is a trusted network for the AI-powered world, connecting people, data, and applications. As a Senior Lead Product Manager on the Outbound Product team, you will shape the future of next-generation technology solutions by driving product strategy, execution, and cross-functional leadership to enhance product adoption and customer value.
Responsibilities:
- Drive the execution and commercialization of strategic product initiatives aligned to business objectives and customer needs
- Partner with Product and Engineering teams to influence roadmap priorities and deliver measurable business outcomes
- Lead complex, enterprise-wide initiatives across Product, Engineering, Sales, Marketing, Operations, and partner organizations
- Build alignment among stakeholders and drive execution in a highly matrixed environment
- Partner with Sales and Marketing to develop launch strategies, sales enablement materials, and customer-facing value propositions
- Support product launches, customer engagements, pilot programs, and adoption initiatives
- Utilize market insights, analytics, and customer feedback to identify growth opportunities and optimize product performance
- Define and monitor key performance indicators related to adoption, revenue growth, and customer value
- Engage with technology partners, cloud providers, and industry stakeholders to identify emerging trends and new business opportunities
- Help shape innovative solutions that strengthen Lumen's market position and support customers' digital transformation journeys
Requirements:
- Bachelor's degree in Business, Engineering, Computer Science, Information Systems, or a related field, or equivalent experience
- 8+ years of experience in product management, product development, program management, or technology leadership roles
- Proven success leading complex cross-functional initiatives in large, matrixed organizations
- Demonstrated ability to translate strategy into measurable business results
- Experience partnering with Product, Engineering, Sales, Marketing, and Operations teams
- Strong analytical skills with experience using data to drive decisions and business outcomes
- Exceptional communication, influencing, and stakeholder management skills
- Ability to thrive in fast-paced environments where innovation, agility, and execution are critical
- PMP certification or equivalent program management experience
- Experience with cloud, AI, networking, digital infrastructure, telecommunications, or enterprise technology solutions
- Exposure to hyperscalers and emerging technology ecosystems
- Experience working with analytics platforms such as Databricks, Palantir, or comparable data environments
- Background supporting product launches, strategic partnerships, and commercialization efforts
- Experience leveraging market intelligence, competitive analysis, and industry research to shape business strategy
- Demonstrated ability to balance strategic thinking with hands-on execution