Project Manager

Next Gen IT, Inc is seeking a Project Manager to oversee the release management of software applications, particularly focusing on Dynamics 365 Sales. The role involves coordinating deployments, providing technical support, and ensuring compliance with best practices in CRM development.

Responsibilities:

• Core responsibilities of this role include release management including scheduling and coordinating PI (Program Increment) deployments across multiple environments, tracking release progress, issues and resolutions using Azure DevOps continuous integration/continuous deployment (CI/CD) tools
• Managing and organizing code in Azure DevOps and/or GitHub repositories. Maintaining and improving code management systems and practices
• Helping developers with code merging issues and providing guidance related to promoting Solutions to higher environments
• Dynamics CRM development experience with in-depth knowledge of Sales, Marketing, Power automates, Power portals and Dataverse
• Administer and maintain the Dynamics 365 applications to ensure Sandbox environments are in sync with Production
• Manage user roles and permissions
• Ensure application components are in compliance with the enterprise and solution architecture at SourceAmerica and apply best practices
• Conduct hands-on implementation, configuration and development of the various components of Dynamics CRM
• Adhere to an iterative, Scaled Agile (SAFe) implementation methodology
• Complete technical design deliverables and documentation
• Adhere to organizational policies and values
• Perform additional duties and participate in special projects as assigned
• Monitor Wave release and be a proactive on it
• Environment refreshes from production to lower environments including post refresh steps like removing PII, updating connections, environment variables, etc
• Writing automation using scripting and use of AI agents to automate recurring tasks
• Conduct hands-on implementation, configuration and development of various components of Dynamics CRM

Requirements:

• Bachelor's or master's degree in a technology/engineering/computer science related degree
• At least seven years' work experience in a technical development role and at least five years working with Dynamics
• Technical, development and administration experience with Dynamics 365 Sales, including configuration, security assessment, security optimization, and customization experience
• Must have in-depth knowledge of Git SCM system including extensive experience with PR based development, resolving git code merge issues, cherry picking git commits, etc
• Azure DevOps CI/CD pipeline experience
• Extensive experience with CI/CD tools like Azure DevOps or VSTS
• Hands-on experience with Azure
• Extensive experience in Power portal setup, configuration and Dataverse environment creation and refresh activities managing Dataverse storage by developing and monitoring data cleanup jobs
• Demonstrated understanding of the common data model and security model and mechanisms to extend and build new data relationships
• Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction
• Must be able to effectively prioritize work to meet deadlines
• Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology
• Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups
• Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio)
• Demonstrated analytical and qualitative abilities
• Experience in Information Technology in business application development and maintenance in a technical capacity