Product Marketing Manager, Audience and Messaging

Figma is a company dedicated to making design accessible to all, and they are seeking a Product Marketing Manager to oversee audience intelligence and messaging architecture. This role involves building systems for messaging coherence and maintaining the narrative that connects Figma's product portfolio for various audiences.

Responsibilities:

• Build and maintain a centralized messaging system that serves as the source of truth for launch messaging, campaign language, and sales enablement materials across the product portfolio
• Develop actionable buyer and user personas that go beyond job title, incorporating need state, AI fluency, workflow stage, and purchase context
• Integrate competitive and market intelligence into everything we produce, ensuring GTM teams are always working from current, validated context
• Partner with Launch PMMs to maintain narrative coherence across product pillars without slowing down their execution
• Translate audience and messaging strategy into the language DG and sales need to hit their goals, with a real understanding of the volume they face and the context they need to win
• Establish and run the XFN rhythms (PMM x Product Growth, PMM x DG) that keep audience and messaging context flowing across teams
• Leverage AI tools to accelerate research, build scalable workflows, and prototype frameworks faster — because they make you better, not because someone asked you to

Requirements:

• 5+ years in product marketing, with significant time in multi-product or multi-segment B2B SaaS
• Deep experience with persona development rooted in qualitative research and behavioral insight
• Strong XFN skills: you can align stakeholders, influence without authority, and adapt your communication for everyone from DG analyst to CMO
• Experience messaging products that are actively redefining their category — comfortable working without a ready-made frame and skilled at building one the market can follow
• Genuine empathy for XFN workflows — you meet collaborators in their language, their context, and their constraints, and do the translation so they don't have to
• Proven background in PLG and enterprise dual motion
• Comfort leveraging AI as a core part of your workflow when the problem calls for it
• Track record of scaling an emerging segment program 0 to 1
• Background in building/contributing to a company's brand narrative and category positioning
• Comfort working with usage data or pipeline analytics to validate messaging effectiveness