Kaztronix LLC is seeking a highly analytical and proactive Business Data Analyst to join their Program and Portfolio Management team. This role focuses on delivering business-focused reporting and analytics initiatives, emphasizing clinical operations reporting and analytics, and supporting project management responsibilities in an Agile environment.
Responsibilities:
- Lead requirements elicitation and analysis for Development Operations and Clinical Operations reporting and analytics initiatives, with particular emphasis on defining operational metrics, KPI definitions, data sources, and reporting requirements upfront
- Partner closely with Development Operations, Clinical Operations, portfolio management, and functional stakeholders to understand strategic objectives, key performance indicators (KPIs), operational decision-making needs, and insight gaps — then translate these into clear, prioritized reporting/analytics requirements
- Initiate projects with a strong analytics-first mindset: identify the critical portfolio, study, site, study participant, milestone, resourcing, and risk questions the business needs answered, define target dashboards, reports, metrics, and data flows before detailed solutioning begins
- Drive solution design that intentionally delivers both core business functionality and high-value, reliable reporting/analytics capabilities
- Create detailed business requirements, user stories, process flows, data models, metric definitions, and analytics specifications that guide system configuration, data engineering, and PowerBI development work for Development Operations and Clinical Operations use cases
- Serve as the primary advocate for analytics and reporting excellence within projects
- Work with stakeholders to establish success criteria that include measurable improvements in insight availability, data accuracy, timeliness, usability, and adoption of clinical operations reports and dashboards
- Collaborate closely with data engineering and PowerBI teams to ensure end-to-end data flows support the agreed analytics vision
- Facilitate validation of reporting outputs during user acceptance testing (UAT) to confirm business and analytical requirements are fully met
- Build strong partnerships with business leaders, portfolio managers, study teams, and functional teams to align priorities and ensure analytics/reporting needs are understood and championed
- Develop and deliver training, user guides, and communication plans to drive adoption of new/enhanced reporting capabilities and system functionality
- Support change management, UAT coordination, and post-implementation reviews focused on both operational success and realization of reporting/analytics benefits
- Contribute to continuous improvement of Agile practices, portfolio management utilization, and overall analytics maturity within the Strategic Portfolio and Project Management team
Requirements:
- Bachelor's degree in mathematics, Statistics, Computer Science, Social/Physical/Life Science, Information Systems, Analytics, Project Management, Business, or related field
- Minimum three (3) years' experience in data analytics
- 4–6+ years of experience in business analysis, with at least 2 years in a role with significant focus on Development Operations, Clinical Operations, R&D portfolio reporting, analytics, and/or business intelligence
- Demonstrated experience defining and driving analytics/reporting requirements from project inception through delivery
- Solid understanding of Agile methodologies and proficiency with Azure DevOps
- Experience working with data engineering teams, clinical operations data sources, data lakes, and visualization tools (PowerBI highly preferred)
- Excellent requirements elicitation, analytical thinking, stakeholder management, and communication skills
- Strong business acumen with a natural orientation toward data-driven insights and measurable business outcomes
- Proactive, organized, and able to manage complexity across multiple stakeholders and technical teams
- Excellent communicator who can translate complex analytics/reporting needs into clear requirements and vice versa
- Certifications: CBAP, PMI-PBA, PMP, Agile/Scrum (CSM/PSM), or BI-related certifications (e.g., Microsoft Certified: Data Analyst Associate)
- Prior experience in pharmaceutical, biotech, or regulated R&D environments, with emphasis on Development Operations, Clinical Operations, clinical trial execution, or study delivery reporting
- Familiarity with data modeling, ETL concepts, and dashboard/report design principles