Cloud Reliability Engineer (AWS) - Remote

CentralSquare Technologies is dedicated to empowering public servants with Hero-Grade Technology. The Cloud Reliability Engineer will lead the architecture and deployment of network solutions, ensuring the reliability and efficiency of systems supporting AWS Cloud applications.

Responsibilities:

• Activities include designing, developing, installing, and maintaining software solutions that provide efficiency in Cloud Operations
• Work with engineering teams to refine deployment and release processes
• Collaborate with the engineering team on projects as the expert on reliability, performance, and efficiency
• Assist product engineers in development and deployment of backend applications
• Be prepared to explain your work, decisions, and ideas to your colleagues
• Participate in 24x7 operational support and on-call rotation shifts
• Ensure that all system design and procedures are documented and up-to-date
• Combine existing documentation where available, and create it where needed, to create a centralized body of knowledge for all team members to utilize. Contribute to the upkeep of documentation to maintain relevancy and accuracy
• Provide training and education to Cloud Operations on infrastructure and internal tooling
• Provide level of audit and control to security personnel
• Monitor systems to collect metrics for tuning and capacity planning
• Work to automate detection and resolution of recurring issues
• Build the whole stack from load balancers to the databases
• Ensure safety, predictability, repeatability and auditability of all build and deploy processes
• Provide technical leadership to other CentralSquare departments
• Develop, coach, mentor individuals and teams and ensure high performance in a fast-paced environment
• Build tools and automation that eliminate repetitive tasks and prevent incident occurrence

Requirements:

• Bachelor's Degree (or equivalent experience) in computer engineering, computer science, engineering or information systems management
• Experience with AWS Cloud and Linux or UNIX software and systems
• Proficient in Java, Python, or C scripting
• Experience with Terraform, Agile, SaaS, PSQL, Cloud Architecture, and Javascript software and systems
• Comfortable with automation scripting and debugging
• Natural collaboration skills and an eye on continuous improvement
• Fluent in scalability and root cause analysis exercises
• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• CJIS Clearance: A required part of the onboarding process for this role involves obtaining CJIS (Criminal Justice Information Services) clearance—a critical credential for safeguarding public safety data