Software Engineer, Test

ServiceTitan is a company that powers scheduling, routing, and dispatching for contractor businesses. They are seeking a Software Engineer, Test to own automated test coverage for high-traffic domains, focusing on building and maintaining tests while integrating them into CI/CD pipelines.

Responsibilities:

• Build and maintain end-to-end and component tests in Playwright for the custom dispatch board and related technician workflows, while maintaining existing Cypress suites during migration
• Build and maintain K6 load and performance tests for high-traffic Dispatch paths and help interpret results
• Integrate tests into the CI/CD pipeline so they run automatically in the squad's continuous-deployment environment
• Use Claude and AI-assisted workflows as your default method for test creation, debugging, and investigation
• Perform exploratory validation of new features in lower environments and help sign off production deployment of hotfixes
• Identify, document, and track defects in Jira with clear, reproducible reports — steps to reproduce, severity, and potential impact
• Participate in daily stand-ups, sprint planning, and grooming sessions, providing feedback on test results, coverage, and acceptance criteria

Requirements:

• 1–3 years of experience in software test automation (UI and API)
• Foundational knowledge of web testing elements: HTML, CSS, XPath, and object-oriented programming concepts
• Familiarity with JavaScript/TypeScript (C# is a plus)
• Working knowledge of Git and code-deployment concepts
• Solid grasp of software testing fundamentals — SDLC and functional, regression, unit, and integration testing
• Demonstrated use of AI coding assistants (Claude, Copilot, or similar) in a real testing or development workflow, and genuine enthusiasm for making AI a core part of how you work
• Self-motivated, proactive, and detail-oriented, with the judgment to know when to ask for guidance
• Familiarity with Jira for defect tracking and test-case management
• Hands-on experience with Playwright or K6
• Exposure to CI/CD tooling (TeamCity, Jenkins, CircleCI, GitHub Actions, or similar)
• Experience building or sharing reusable AI skills/prompts for engineering tasks
• Familiarity with the Test Pyramid and Agile Test Quadrants
• Experience testing complex front-end or rendering-heavy UIs