AI Software Engineer

ChenMed is transforming healthcare for seniors and changing America’s healthcare for the better. The AI Software Engineer will focus on building AI Agent and Autonomous solutions to enhance care delivery, working in a collaborative, high-growth environment to bring innovative ideas to production.

Responsibilities:

• Experience in building and deploying AI application backends using FastAPI (Python) or Node.js/Express (TypeScript), containerization with Docker, and cloud deployment on platforms such as AWS, Azure, or GCP
• Experience using Retrieval-Augmented Generation (RAG) pipelines using vector stores such as Pinecone, Chroma, or pgvector, including embedding generation, document chunking strategies, and semantic search optimization
• Ability to integrate and manage large language model APIs (OpenAI, Anthropic, etc.), configure model parameters, handle token management, and understanding of a multi-step reasoning pipeline using LangGraph or similar orchestration frameworks. Develops and ships software in an Agile/Scrum environment, taking full ownership from inception through launch and support. Manages projects within a specialized area, coordinating with leadership on schedules, goals, design criteria, and methodology. Communicates clearly with stakeholders to align on requirements, expectations, and timelines; escalates proactively when deadlines are at risk
• Exercises independent judgment with manager feedback, following defined processes, methods, and procedures
• Guides solution delivery end-to-end, providing appropriate documentation and sharing knowledge, lessons learned, and best practices with the team
• Performs other duties as assigned and modified at manager's discretion

Requirements:

• Experience in building and deploying AI application backends using FastAPI (Python) or Node.js/Express (TypeScript), containerization with Docker, and cloud deployment on platforms such as AWS, Azure, or GCP
• Experience using Retrieval-Augmented Generation (RAG) pipelines using vector stores such as Pinecone, Chroma, or pgvector, including embedding generation, document chunking strategies, and semantic search optimization
• Ability to integrate and manage large language model APIs (OpenAI, Anthropic, etc.), configure model parameters, handle token management, and understanding of a multi-step reasoning pipeline using LangGraph or similar orchestration frameworks
• Develops and ships software in an Agile/Scrum environment, taking full ownership from inception through launch and support
• Manages projects within a specialized area, coordinating with leadership on schedules, goals, design criteria, and methodology
• Communicates clearly with stakeholders to align on requirements, expectations, and timelines; escalates proactively when deadlines are at risk
• Exercises independent judgment with manager feedback, following defined processes, methods, and procedures
• Guides solution delivery end-to-end, providing appropriate documentation and sharing knowledge, lessons learned, and best practices with the team
• Performs other duties as assigned and modified at manager's discretion
• Superb knowledge of Atlassian suite (Bitbucket/Jira/Confluence) or similar tools; expert-level proficiency in Microsoft Office Suite
• Expert in at least 1 technical domain with strong ability to anticipate and resolve software issues
• Self-directed with ability to lead individuals, work with minimal supervision, and exercise independent judgment
• Familiar with breaking multi-week objectives into defined tasks and managing projects to deadlines without unnecessary time pressure
• Cross-functional influencer who contributes to consensus, drives best practices, and implements core controls to ensure success
• Proactively develops programs that improve productivity, revenue, and customer value
• Effective mentor who coaches junior team members, fosters a positive learning environment, and sets measurable objectives
• Strong written and verbal English communication skills
• Willingness to travel locally, regionally, and nationally up to 10%
• This job requires use and exercise of independent judgment
• Bachelor degree in Computer Science, Computer Information Systems, Software Engineering, Software Development, Mathematics or a related field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
• A minimum of 3 years' work experience as a software engineer or similar IT role or related field required
• IT certification in Java, C, Objective-C, C++, Perl & Python or similar formats