NAPA Auto Parts, part of the USA GPC Genuine Parts Company, is seeking a Business Development Manager for Fleet & Heavy Duty Sales. This role focuses on developing and expanding sales for Fleet/Government & Heavy-Duty accounts, executing strategic initiatives, and providing training to local sales teams.
Responsibilities:
- Completes registration and sign ups of all new MSA customers for Fleet & Government
- Presents, communicates, and sells Fleet prospects on the value add for their business joining the NAPA Elite Fleet program
- Calls Commercial Fleets and Governments and presents the total product offering of NAPA Light Duty and Heavy-Duty lines and programs
- Works closely with NAPA Fleet HQ, providing feedback, ideas, and field insights to help drive program adoption, new accounts, Autotech training and sales goals
- Works with NAPA Fleet HQ on all Government bids or RFQ opportunities for on time completion and submission
- Works closely with the Commercial Operations Team on all registrations for Fleet and Government
- Hosts meetings in assigned territory to provide training to local sales team on Fleet and Heavy-Duty programs and utilization
- Achieves territory quotas on sales and new accounts, Fleet Elite, Commercial and Government Fleet
- Assists local BDGs in meeting management, community events, and marketing to consumers and potential new members for Truck Service Centers
- Provides top-notch customer service and communication to all NAPA Fleet and Government accounts in territory
- Regularly visits current NAPA Fleet customers to assist in program adoption
- Includes understanding NAPA Fleet customer and their needs, and effectively presenting programs and product offerings to address needs, building value in the program
- Informs members of key program changes/enhancements
- Demonstrates a thorough knowledge of the NAPA Fleet and Heavy-Duty programs and options for accounts
- Ensures accounts assigned to all Commercial Fleet and Government accounts are registered properly in RAM in their assigned territory
- Ensures correct pricing profiles for accounts are set correctly up in TAMS and correct category assigned
- Ensures all MI filter registrations are complete for the accounts
- Reviews NAPA Fleet and Heavy-Duty monthly initiatives with sales team to ensure there is a focus on the Fleet and Heavy-Duty program benefits
- Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company’s growth objectives
- Executes Fleet sales programs/strategies aimed to improve the overall effectiveness of the territory, DC, District and/or area business activities
- Conducts periodic account reviews to keep management updated on key progress indicators
- Attends, organizes, and manages key events and trade shows
- Regularly logs into NAPA Connect to check on new updates
- Consistently meets or exceeds yearly targets
- Performs other duties assigned
Requirements:
- 3-5 years of previous selling and account management experience. Must have a solid record of success developing new business, while still being able to maintain and grow existing business
- Must possess a valid driver's license
- Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory
- Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively
- Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication
- Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment
- Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives
- Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands
- Technology Proficiency: Comfortable using CRM systems, inventory management software, and other sales tools. Ability to leverage digital platforms for customer engagement
- Bachelor's Degree or equivalent sales/marketing experience