Manager, Direct Mail Production

Data Axle is a leader in data solutions that drive meaningful connections between companies and people. The Direct Mail Production Manager is responsible for overseeing the end-to-end production of direct mail campaigns, including customer service, project management, and vendor coordination.

Responsibilities:

• Oversee all aspects of direct mail campaigns; day-to-day vendor relations and coordination, including estimating, sourcing programs, cost/profit review, coordination of all scheduled deliverables with vendors and monitoring inventory levels as needed
• Ensure all deliverables meet company and client quality standards and comply with United States Postal Service (USPS) regulations
• Manage direct mail programs by adhering to project schedules, auditing data processing steps performed at the vendor level, follow project data process/workflow specifications, QC vendor production and materials
• Ensure the printer properly maintains all production equipment to prevent any disruptions
• Request postage funding, reconcile postage usage and reporting on campaigns
• Monitor inventory levels and initiate recorders as needed to avoid shortages or overages
• Track the status of direct mail campaigns and provide timely activity reports
• Keep the client status document current and attend weekly status calls per the client requirements
• Provide accounting staff with information as needed to support client invoices, vendor invoice review, postage refunds and tasks needed to expediate the client billing process
• Participate and assist as needed on RFP’s, production audits for new business and project reporting as needed by mgmt
• Stay up to date on industry’s best practices, innovations, and evolving standards
• Perform other related duties as assigned by management

Requirements:

• Oversee all aspects of direct mail campaigns; day-to-day vendor relations and coordination, including estimating, sourcing programs, cost/profit review, coordination of all scheduled deliverables with vendors and monitoring inventory levels as needed
• Ensure all deliverables meet company and client quality standards and comply with United States Postal Service (USPS) regulations
• Manage direct mail programs by adhering to project schedules, auditing data processing steps performed at the vendor level, follow project data process/workflow specifications, QC vendor production and materials
• Ensure the printer properly maintains all production equipment to prevent any disruptions
• Request postage funding, reconcile postage usage and reporting on campaigns
• Monitor inventory levels and initiate recorders as needed to avoid shortages or overages
• Track the status of direct mail campaigns and provide timely activity reports
• Keep the client status document current and attend weekly status calls per the client requirements
• Provide accounting staff with information as needed to support client invoices, vendor invoice review, postage refunds and tasks needed to expediate the client billing process
• Participate and assist as needed on RFP's, production audits for new business and project reporting as needed by mgmt
• Stay up to date on industry's best practices, innovations, and evolving standards