Senior Middle Market Underwriting Manager

Central Insurance is a company focused on delivering best-in-class customer service and innovation in the insurance industry. The Senior Middle Market Underwriting Manager will lead and develop a high-performing underwriting team while collaborating across functions to drive profitable growth.

Responsibilities:

• Proactively perpetuates the culture, embraces our core values, welcomes diverse perspectives to foster innovation, and works appropriately across departments and across offices to accomplish the corporate objectives and priorities
• Directly manages all Middle Market Underwriting teams in assigned Region to achieve established objectives in accordance with established policies and procedures
• Communicates strategy and priorities to team by setting expectations and holding team accountable
• Responsible for the ongoing management of staff by attracting talent, setting clear direction, providing appropriate guidance, managing performance, recognizing contributions and developing capabilities
• Apply territory and strategic knowledge to inform state line of business rate changes
• Leads, develops, and mentors leaders and individuals on the team
• Meet budget, make assigned agency visits, and assist with appointment process
• Exercise highest level of authority in region dictating final stance on underwriting decisions
• Responsible for department’s technical file handling, service standards, and project management
• Achieve profitable results or define plan for region
• Achieve written premium volume considering retention, RCOR, hit ratio, and new business or define plan for region
• Assign appropriate projects to staff and monitor accountability for execution
• Travel to assigned agents which will include occasional overnight

Requirements:

• Bachelor's degree in relevant field and 6 years Middle Market Underwriting experience including 1 year of management
• Or 8 years of Middle Market Underwriting experience including 1 year of management experience
• Understanding of leadership skills, including coaching, team-building, and conflict resolution
• Knowledge of Middle Market Underwriting coverages and policies in assigned states
• Ability to professionally interact with our customers
• Ability to investigate, gather facts and information, and analyze coverage
• Understand the importance of capturing data
• Possess an innovative and continuous improvement mindset
• Possess a positive, professional, cooperative, and quality-conscious service attitude
• Ability to work under pressure, deal with interpersonal conflict, and handle a heavy workload
• Possesses analytical and problem-solving skills
• Possesses verbal and written communication skills, including negotiation, presentation, and influence skills
• Ability to understand Central Insurance's policies and processes
• Ability to travel to assigned agents including occasional overnight
• Successful completion of one or more professional designations such as CPCU, CIC, etc