Customer Service Representative - WFH

American Income Life Insurance Company is one of the leading supplemental benefits providers in North America, seeking motivated individuals with strong customer service skills. The role involves assisting clients with information about products and services, responding to coverage questions, and identifying cost-effective solutions for client benefit plans.

Responsibilities:

• Assist clients by providing clear information about available products and services
• Respond to questions regarding coverage and benefit options
• Stay up to date on evolving products, services, and client needs
• Review client benefit plans regularly to help identify cost-effective solutions

Requirements:

• Strong ability to build rapport and maintain client relationships
• Comfortable prioritizing tasks and managing multiple responsibilities
• Professional, positive, and coachable attitude
• Excellent verbal and written communication skills
• Experience in customer service, sales, or a related field is an asset
• Someone sharp with an entrepreneurial mindset
• A collaborative team player who performs well under pressure
• A polished communicator who maintains professionalism at all times