Banner Health is a nationally-recognized healthcare leader committed to innovative healthcare advancements and excellent patient care. The DevOps Engineer III will analyze, design, configure, implement and support PaaS solutions while working closely with IT stakeholders to improve operational efficiency and support the organization's mission.
Responsibilities:
- Analyze, design, configure, implement and support PaaS solutions, related services, processes, applications, and integrations
- Work closely with IT functional areas, product owners and vendors to develop detailed design, execution and troubleshooting of strategic solutions in support of these systems
- Resolve application and configuration issues/concerns, providing ongoing analysis of performance, implementation of approved changes, and ensuring continual service improvements
- Split time on operational activities and on improvements that deliver engineering solutions that improve instrumentation, ease of deployment, service orchestration and other aspects of production support
- Take responsibility for all aspects of application production support, deployment and monitoring and develop tools to support these activities
- Design and build tools and solutions with a strong bias towards automating as many aspects of support as possible to reduce or eliminate trivial support activities
- Ensure newly deployed systems/services can be integrated into the existing monitoring and management tools so that the performance of the service and deviations are easily anticipated and instrumented
- Interprets internal and external business challenges and recommends best practices to improve services, processes or products
- Solves complex problems. Takes a broad perspective including coordination with others outside own work unit, to identify innovative solutions
- Anticipates customer needs; assesses requirements and identifies new solutions. Interacts primarily with department and cross-department peers, supervisor, customers, peers’ managers, patients and physicians
- Makes decisions guided by policies in non-standard situation. Impacts the achievement of operational, project or service objectives. Monitors and controls costs of own work and may manage budgets for moderate sized projects or programs
Requirements:
- Bachelor's degree or equivalent working knowledge
- In-depth knowledge of concepts within job function as would normally be obtained in seven plus years' work experience developing Enterprise Applications
- Strong understanding of each service across the full IT life-cycle and be ready to take requests for infrastructure services, applications and environments
- Experience designing solutions (Monitoring / process orchestration / capacity management / deployment) that can scale and potentially be leveraged by other parts of the organization
- Hands on experience working in both Agile and DevOps development methodologies
- Strong knowledge of programming and cloud technology
- Experience in medium scale project planning
- Skills to mentor less experienced team members
- Strong communication and presentation skills to explain and resolve complex technical issues to technical and non-technical audiences
- Ability to communicate and interact across facilities and at various levels
- Variable shifts and hours and carrying/responding to a pager may be required
- Cloud platform Certifications: AZ-301, AZ-400, and AZ-500
- Three to four years' experience implementing Enterprise Cloud Solutions
- Significant development and operations / engineering experience with the ability to apply that knowledge to solve complex problems
- Strong working knowledge of Java/C++/C#/.Net Core, hardware environment, and use of program logic
- Additional related education and/or experience preferred