Product Manager (Growth)

Overflow is a Series C, growth-stage technology company on a mission to inspire the world to give. The Product Manager, Growth will own the self-serve journey for churches, focusing on metrics-driven strategies to enhance user experience and drive growth.

Responsibilities:

• Own the self-serve funnel: signup, onboarding, activation, and the path to a church successfully collecting its first gifts
• Run experiments: hypothesize, build, measure, and iterate on conversion and activation — you live in the data
• Own self-service and billing: the flows that let customers manage their own accounts, plans, and payments without friction
• Map and improve the customer journey: find the drop-off points and the moments that matter, and fix them
• Partner closely with Product Marketing on positioning, messaging, and the activation narrative — and with engineering and design to ship
• Own your metrics: signup conversion, activation rate, time-to-value, and self-serve retention

Requirements:

• Product management experience with a clear growth, PLG, or funnel focus — you've owned activation or conversion metrics before
• Genuine fluency with data and experimentation — you're comfortable defining metrics and designing tests, not just reading dashboards
• Strong instincts for self-serve UX — you know what makes onboarding click and what makes people bounce
• Familiarity with billing and subscription flows
• A bias to ship and learn over plan and debate
• Excellent communication and collaboration skills
• Alignment with Overflow's mission, values, and commitment to hybrid work
• Experience with PLG SaaS, or building for non-technical / SMB-style operators
• Exposure to fintech, payments, or nonprofit-tech contexts
• Experience scaling growth at a Series B/C SaaS company