Spiraledge, Inc is the parent company of SwimOutlet, the largest online swim retailer in the U.S. They are seeking a Technical Product Manager to enhance the Swim Team Store experience, focusing on optimizing features and engaging with customers to better understand their needs. The role involves cross-functional collaboration and driving product initiatives aligned with strategic goals.
Responsibilities:
- Own the Swim Team Store roadmap Prioritize features and improvements to optimize team setup, ordering, customization, and fulfillment
- Deeply understand customers Engage directly with swim coaches, team admins, parents, and athletes to uncover their needs and pain points, drawing on your firsthand knowledge of youth sports
- Prototype and validate quickly Use tools like Lovable, Claude, Claude Design to rapidly bring ideas to life, test with real users, and iterate based on feedback
- Drive cross functional execution Partner with engineering, UX, marketing, and operations to deliver seamless product releases
- Elevate the experience Ensure the platform feels trustworthy, frictionless, and inspiring, capturing SwimOutlet’s spirit as the go to swim partner
- Measure and iterate Define and track KPIs including adoption, NPS, retention, and team order value, and use data to refine and prioritize
- Champion the business case Align product initiatives with SwimOutlet’s strategic goals, ensuring both ROI and customer impact
Requirements:
- 3 to 5 years experience in product management: ecommerce, SaaS, or B2B platforms
- Background in ecommerce operations, community driven products, or team sports retail
- Firsthand experience with swim teams or youth sports organizations as a coach, athlete, parent, or administrator
- Proven experience as a UX Designer, with strong working knowledge of Lovable, Figma, or similar design and prototyping tools
- Ability to empathize deeply with end users and advocate for their needs
- Comfortable defining KPIs, analyzing performance, and making data driven decisions
- Skilled at alignment and storytelling across leadership, design, engineering, and customer facing teams
- Proven ability to identify opportunities, build solutions, and drive innovation in fast paced environments