Travel Customer Service Representative

Leisure Life Travel is hiring remote Customer Service Representatives to assist clients in planning and booking travel experiences. The role involves managing reservations, responding to client inquiries, and maintaining organized records, all while providing excellent customer service.

Responsibilities:

• Help clients plan and book travel experiences such as cruises, resort stays, and vacation packages, while sharing accurate, up-to-date information on destinations, pricing, and options
• Manage reservations and follow up with clients before, during, and after their trip, respond to questions by phone, email, and online chat in a timely and professional manner, and keep organized records of bookings and client communication

Requirements:

• Strong communication and customer service skills are required
• Ability to work independently and manage multiple client requests at once
• Basic computer skills
• Reliable home internet access
• A genuine interest in travel and hospitality is a plus
• Prior experience in customer service, hospitality, or travel planning is a plus but not required - training is provided for qualified candidates