Senior Product Manager

SERHANT. is the most followed real estate brand in the world, focused on innovating the brokerage model through media and technology. They are seeking a strategic Product Manager to lead the evolution of their technology platforms, enhancing operational efficiency and user experience while collaborating with various stakeholders.

Responsibilities:

• Define and maintain product roadmaps aligned with business priorities, operational goals, and user needs
• Partner with leadership to identify opportunities that improve efficiency, scalability, adoption, and user experience across internal platforms
• Own the full product lifecycle from discovery and requirements gathering through launch, iteration, and optimization
• Balance short-term execution needs with long-term product strategy and platform scalability
• Establish and monitor product success metrics tied to adoption, operational impact, and workflow efficiency
• Conduct user interviews, workflow analysis, and stakeholder discovery sessions to identify pain points and product opportunities
• Translate operational challenges and business objectives into clear product
• Prioritize initiatives based on business impact, user value, technical feasibility, and organizational goals
• Develop detailed user stories, acceptance criteria, and functional specifications for engineering teams
• Validate product ideas through testing, experimentation, analytics, and user feedback before broader implementation
• Serve as the primary liaison between business stakeholders, engineering teams, automation teams, and design partners
• Lead sprint planning, backlog prioritization, and release coordination in partnership with engineering leadership
• Remove blockers, facilitate decision-making, and ensure teams remain focused on high-impact deliverables
• Communicate product priorities, timelines, tradeoffs, and updates clearly to both technical and non-technical stakeholders
• Champion intuitive, user-centered product experiences that simplify workflows and improve advisor productivity
• Identify inefficiencies within operational processes and collaborate with teams to implement scalable solutions
• Monitor feature adoption, user behavior, and workflow performance to inform future product improvements
• Identify opportunities to leverage AI and automation to improve operational efficiency and reduce manual work
• Partner with engineering teams to evaluate, test, and implement AI-driven product features and workflows
• Assess emerging technologies and tools for their practical business applications and long-term scalability
• Support experimentation initiatives focused on improving productivity, service delivery, and user experience
• Use product analytics, experimentation, and user insights to inform prioritization and product decisions
• Define KPIs and reporting frameworks that measure feature effectiveness, adoption, and operational impact
• Partner with technical teams to ensure proper event tracking, analytics instrumentation, and reporting visibility
• Conduct analysis on user behavior, workflow trends, and feature performance to guide ongoing product strategy

Requirements:

• 5–8+ years of product management experience in technology, SaaS, operational platforms, or workflow-driven environments
• Proven experience owning products from concept through launch and iteration
• Strong understanding of Agile product development methodologies and cross-functional delivery processes
• Experience working closely with engineering teams on technical product implementation
• Experience with product analytics and reporting tools such as PostHog, Amplitude, Mixpanel, Metabase, or similar platforms
• Ability to synthesize business needs, operational workflows, and user feedback into scalable product solutions
• Strong prioritization and decision-making capabilities in fast-paced environments
• Excellent communication and stakeholder management skills
• Comfortable working with ambiguity and evolving business priorities
• Understanding of AI technologies, automation workflows, and modern software systems
• Experience in real estate, marketplace businesses, operational tooling, or service-based platforms is a plus