Solutions Analyst, Business Operations, Dealer Solutions

JD Power is a company focused on providing data-driven insights and solutions in the automotive industry. They are seeking a Solutions Analyst in the Business Operations group to support the Dealer Solutions team by maintaining financial reports, monitoring product development processes, and executing cross-functional projects.

Responsibilities:

• Maintain the weekly sales pipeline report and forecast
• Track KPI for each Dealer Solutions team
• Work closely with Customer Solutions to aggregate and analyze customer needs, usage data, and feedback across all four solution areas and ~27 in-scope products
• Partner with Dealer Solutions and Product Managers to translate findings into prioritized roadmap milestones and clear requirements
• Maintain a single, de-duplicated backlog of cross-area requests and track them to delivery
• Produce reporting and dashboards that give Dealer Solution leaders and leadership a shared view of the product development process
• Ensure accuracy of pipeline and KPI reporting
• Ensure quality and timeliness of roadmap requirements delivered to Product
• Drive reduction in duplicate/overlapping requests reaching Product
• Drive and sustain adoption of shared reporting by solution leaders; cycle time from request to roadmap decision

Requirements:

• Experience in financial reporting and analysis
• Ability to monitor product development processes
• Experience in executing ad hoc projects across teams
• Strong analytical skills to aggregate and analyze customer needs and usage data
• Ability to partner with product managers to translate findings into clear requirements
• Experience in maintaining a backlog of cross-area requests
• Ability to produce reporting and dashboards for leadership
• Attention to detail to ensure accuracy in reporting
• Ability to drive reduction in duplicate requests
• Experience in sustaining adoption of shared reporting