MaxanaPay is a high-growth consumer subscription company, and they are seeking a Payments Product Manager to own their payments platform end to end. The role involves managing rebill recovery and optimizing initial auth rates while collaborating with a dedicated engineering scrum team.
Responsibilities:
- Own their payments platform end to end
- Audit the dunning stack
- Evaluate vendors
- Decide whether to optimize, switch, or layer
- Routing optimization
- Network tokenization
- Express checkout
- Continuous experimentation at the checkout layer
- Write a spec
- Pull your own numbers out of the data warehouse
- Negotiate a vendor SLA
- Present findings to the CFO
- Drive resolution when something breaks
- Set the roadmap
- Ship
- Measure
Requirements:
- 5+ years in payments product or payments program management, subscription or e-commerce
- Hands-on experience with payment orchestration platforms and multi-MID routing
- Dunning and recovery expertise: retry logic, involuntary churn metrics, vendor evaluation
- Data self-sufficiency in modern BI tools — you don't wait on an analyst
- Demonstrated AI-native workflow: you actually use LLM and agentic tools in your product work today. This is a minimum qualification, not a preference
- Comfortable owning chargebacks, fraud posture, and regulatory compliance context
- Remote, based in Latin America; overlap with US Eastern business hours required