UMB Bank is seeking a highly motivated and detail-oriented Senior Business Solutions Analyst to join their dynamic CLO Business Solutions team. The role will involve bridging the gap between business needs and technical solutions, ensuring the delivery of a high-quality client experience, and managing large, complex projects with minimal oversight.
Responsibilities:
- Design and implement highly efficient and customized workflows for new clients and product offerings, as well as internal partners
- Gather internal team and external client requirements, document, and plan implementations
- Work directly with our internal project managers and technology partners to implement large-scale technical solutions
- Build line-of-business managed technical solutions using line-of-business tools
- Partner with Operations, Relationship Management, and Analytics teams to enhance client solutions
- Mitigate risks in operational workflows by redesigning or automating steps as necessary
- Build data reconciliation models and data flows using available line-of-business tools
- Work with clients and vendors to setup sFTP, ShareFile, automated data feeds, etc
- Manage all projects and deliverables in SharePoint, JIRA, OneNote, etc
- Build PowerBI reports for both external clients and internal teams
- Build tools to ensure data integrity in our primary platform, Solvas
- Educate business teams on client workflows, and products and services
- Partner with senior team members and leadership on business strategy, including evaluating whether the team can operationally and technically support prospective new products, services, and asset classes
- Architect and drive large, complex, cross-functional projects end-to-end with minimal oversight, from scoping and design through delivery, testing, and adoption
- Establish reusable frameworks, standards, and best practices that scale across clients, asset classes, and product offerings (CLOs, CFOs, rated note feeders, ABLs, and private credit funds)
- Serve as a subject-matter expert and mentor, providing technical guidance, design review, and coaching to other analysts on the team
- Orchestrate and lead technology demonstrations for prospective clients, translating platform capabilities into tailored, client-specific solutions
- Partner with Sales and Relationship Management throughout the prospecting and onboarding lifecycle to scope solutions and shape implementation approaches
- Represent UMB at industry conferences and events, staying current on market practices, systems, and emerging technology, and sharing insights back with the team
- Other duties as assigned
Requirements:
- 8–10 years of loan market experience
- Strong background in planning, business analytics, workflow design, system integrations, and documentation
- Proven experience in financial systems and the loan markets
- Ability to independently architect and drive large, complex projects with minimal oversight
- Serve as a subject-matter expert and mentor to other analysts
- Advanced MS Excel
- SQL (MSSQL, Oracle, SQLite, Access)
- Deep understanding of corporate bank loans
- Experience working with various structures of bank debt including CLOs, Interval funds, ABLs, Private debt, CFOs, Rated Debt Feeders
- Deep understanding of full trade cycle including settlements, closings, loan administration, loan agency
- Demonstrates strong client relationship management skills
- Demonstrates ability to provide positive client experience through a variety of methods including associate engagement, technology, workflows, and processing
- Demonstrates exceptional written and verbal communication skills with attention to detail
- Proven ability to independently architect, lead, and deliver large, complex projects with minimal oversight
- Demonstrated leadership presence, including experience presenting to and influencing clients, prospects, and senior internal stakeholders
- Experience mentoring or coaching junior team members and setting technical standards
- Bachelor's degree in Business Administration, Business Analytics, Information Systems, or a related field
- 7 years financial industry technical projects or relevant experience, including a minimum of 5 years handling loan market related technical projects
- Power Query
- Python for automation, data analysis, and short-term solutions
- PowerBI
- JIRA, Confluence, Trello, Miro, and Figma
- Snowflake
- Prefect for data pipelines
- Familiarity with loan market systems such as ClearPar and Markit
- APIs
- Demonstrates strong operational knowledge of Corporate Trust processes and procedures
- Certified Corporate Trust Specialist (CCTS) or Corporate Trust Master Certification (CTMC)
- Project management certification (e.g., PMP) or Agile/Scrum certification