Senior DevOps Engineer

EMPLOYERS is a dynamic provider of workers' compensation insurance and services, seeking a Senior DevOps Engineer to join their IT Operations team. This role is responsible for designing, automating, and maintaining infrastructure and CI/CD systems to enable reliable software delivery across the organization.

Responsibilities:

• Design, provision, and maintain AWS infrastructure using Terraform, including VPCs, IAM roles (IRSA), PrivateLink, Route 53, S3, RDS, etc
• Leverage deep proficiency in Terraform and Ansible to grow the organization's infrastructure-as-code footprint across current and future platforms — using Terraform to provision and define infrastructure, and Ansible to configure, tune, and operationalize it
• Operate and maintain Red Hat OpenShift (ROSA) clusters on AWS, including upgrades, operator lifecycle management, and platform-level troubleshooting
• Implement and enforce Infrastructure-as-Code (IaC) practices across all environments, ensuring consistency, security, and repeatability
• Manage cross-account AWS patterns including IAM role chaining, S3 replication, and security services (GuardDuty, CloudTrail)
• Own and improve Jenkins pipelines end-to-end, including Jenkinsfile development, Ansible playbook integration, and credential management
• Build and maintain GitHub Actions workflows, including reusable workflow templates, composite actions, OIDC-based AWS auth, and enterprise policy configuration
• Manage and evolve ArgoCD-based GitOps deployment workflows, including ApplicationSets and multi-environment promotion strategies
• Automate operational processes across Linux and Windows targets, including certificate rotation, AD group management, and environment provisioning
• Configure and maintain the observability stack (OpenTelemetry Collectors, Prometheus, etc.) across multiple clusters
• Define and implement SLIs, SLOs, and actionable alerting to support reliability goals and reduce mean time to detection
• Develop and maintain runbooks, troubleshooting guides, and incident response documentation
• Collaborate with application teams to instrument services and improve end-to-end traceability
• Partner with application development and data engineering teams to streamline deployment workflows and troubleshoot environment issues
• Collaborate with security and compliance teams on IAM policy design, secrets management, and vulnerability remediation
• Provide mentorship to junior team members and contribute to team knowledge sharing through documentation and technical presentations
• Communicate project status, risks, and infrastructure decisions clearly to leadership and non-technical stakeholders

Requirements:

• 7–11 years of experience in DevOps, Platform Engineering, SRE, or Infrastructure Engineering roles
• Deep hands-on experience with Kubernetes or OpenShift in production, including operator management, RBAC, ingress configuration, and cluster upgrades. ROSA or OCP on AWS strongly preferred
• Strong AWS infrastructure experience including VPC design, IAM (IRSA, cross-account trust), S3, Route 53, PrivateLink, RDS, etc.. Must be comfortable working in Terraform (or equivalent IaC tooling) at scale
• Strong experience with Ansible for configuration management, playbook development, and operational automation across Linux and Windows targets, including integration with orchestration platforms and credential management
• Demonstrated experience building and maintaining CI/CD pipelines across Jenkins and GitHub Actions, reusable workflows, OIDC auth, and enterprise governance
• Experience with GitOps tooling (Argo) and deployment strategies (blue/green, canary, progressive rollout)
• Working knowledge of observability tooling: Prometheus, Grafana, OpenTelemetry, or similar
• Proficiency in scripting and automation with Bash, Python, or Go
• Experience working in hybrid environments spanning Linux containers and Windows server administration
• Strong written and verbal communication skills with the ability to explain complex infrastructure concepts to non-technical stakeholders
• Collaborative mindset with willingness to work across domain boundaries — helping a data engineer debug a DAG or pairing with security on IAM policy review
• Documentation-oriented: writes runbooks, architectural decision records, and onboarding material as a natural part of the work
• Self-directed with the ability to manage multiple priorities, escalate appropriately, and make pragmatic trade-off decisions
• Curiosity and ownership mentality
• Bachelor's degree in Computer Science, Systems Engineering, or a related field, or equivalent professional experience
• AWS Certified DevOps Engineer, Solutions Architect, or SysOps Administrator
• Certified Kubernetes Administrator (CKA) or Red Hat Certified Specialist in OpenShift
• HashiCorp Certified: Terraform Associate
• Experience in regulated industries (insurance, finance, healthcare) is preferred
• PowerShell experience is a plus given hybrid Linux/Windows environment
• Familiarity with Kafka or event-driven architecture on Kubernetes is a plus