Mechanical Project Engineer, Customer Support

BEUMER Group is an international manufacturing leader in intralogistics, and they are seeking a Mechanical Project Engineer to support and enhance their installed material handling systems. This role involves collaborating with various teams to ensure system reliability and performance improvements through engineering initiatives.

Responsibilities:

• Support Customer Support and Sales teams by providing engineering input for system upgrades, retrofits, and modernization proposals
• Assist Service and Project Managers with field support, commissioning assistance, and troubleshooting of installed systems
• Evaluate existing system configurations and customer requirements to develop engineering solutions for modifications and improvements
• Assess system performance, manufacturing feasibility, cost, and maintenance implications of proposed changes to installed equipment
• Develop and modify system layouts and components using 2D and 3D CAD tools, including steel structures, sheet metal parts, and BEUMER equipment. Optimize designs for maintainability, cost-efficiency, and operational performance
• Prepare engineering documentation including specifications, as-built updates, and service-related technical documentation
• Coordinate and support implementation activities, including fabrication, procurement, and installation of retrofit or replacement components
• Collaborate cross-functionally with Engineering, Purchasing, Project Management, and Field Service teams to ensure seamless execution of service projects
• Maintain accurate records, including engineering changes, service reports, and technical documentation
• Develop and support project schedules for service-related engineering efforts, including sequencing of retrofit and upgrade activities
• Review system designs against customer requirements, operational standards, and performance expectations
• Support and lead smaller-scale service engineering projects, including retrofit initiatives and system enhancements (typically within defined service project scopes)
• Participate in root cause analysis and continuous improvement initiatives to enhance system reliability and reduce downtime

Requirements:

• Bachelor's degree in Mechanical Engineering or related field (or equivalent experience)
• 5+ years of experience in mechanical engineering, preferably within material handling, automated systems, or service/support environments
• Experience in mechanical design for automated machinery or material handling equipment
• Broad understanding of machine technologies including mechanical systems, pneumatics, hydraulics, and basic controls integration
• Proficiency in 2D and 3D CAD modeling tools
• Strong knowledge of manufacturing processes, drafting standards, dimensioning, and tolerancing
• Familiarity with electrical motors, power transmission, and system integration concepts
• Understanding of IBC and OSHA requirements related to material handling systems
• Ability to analyze existing systems and develop practical engineering solutions in live operational environments
• Strong problem-solving skills with focus on reliability, maintainability, and lifecycle performance
• Ability to coordinate across multiple disciplines including engineering, service, and operations teams
• Experience supporting retrofit, upgrade, or field-based engineering activities is highly valued
• Effective use of engineering and project tools to manage service-related work
• Excellent time management and attention to detail
• Strong verbal and written communication skills, especially in customer-facing situations
• Ability to manage multiple priorities in a fast-paced, service-driven environment
• Self-motivated, proactive, and collaborative team player with strong interpersonal skills
• Strong listening skills and customer-focused mindset
• Ability to travel domestically and internationally to support customer sites and service activities up to 25%