Medicaid Business Analyst

Neos is seeking a Medicaid Business Analyst for a long-term contract role for our client. The role involves leading and coordinating testing activities for Medicaid system changes and serving as a liaison between business stakeholders and application teams.

Responsibilities:

• Lead and coordinate testing activities for Medicaid system changes, including:
• Functional Testing
• Performance Testing
• User Acceptance Testing (UAT)
• Operational Readiness Testing
• Support testing across:
• Compass21 (C21)
• CMS/LTC
• Vision 21 (V21)
• Phoenix
• PSWin
• Translate requirements and user stories into detailed test conditions, test cases, and expected results
• Ensure traceability from requirements through test execution
• Plan, develop, and review test models for product testing and release control efforts, including:
• Test plans
• Test data
• Test scripts
• Coordinate and participate in trading partner testing activities
• Serve as the testing liaison between business stakeholders, HHSC product family owners, application teams, and other vendors
• Communicate testing status, findings, and risks clearly and concisely
• Attend user and client meetings as needed and represent the testing perspective in cross-functional discussions
• Actively participate in Agile Scrum ceremonies, including:
• Sprint Planning
• Backlog Grooming
• Daily Standups
• Sprint Reviews
• Retrospectives
• Identify and escalate project risks and issues
• Develop and peer-review work products
• Share knowledge and provide constructive feedback to team members
• Produce work products demonstrating quality, efficiency, and adherence to standards and procedures

Requirements:

• 10+ years of experience with Medicaid systems, with a primary emphasis on: Compass21 (C21) claims processing, CMS (LTC), Vision 21 (V21)
• 10+ years of hands-on experience using, researching, and resolving complex issues on Phoenix and PSWin
• 10+ years of experience gathering, analyzing, and documenting business and system requirements for Medicaid programs
• Strong working knowledge of Waterfall and Agile/Scrum development methodologies and testing practices
• Demonstrated ability to manage a significant and varied workload independently with minimal supervision
• Excellent written and verbal communication skills with the ability to communicate technical testing findings to technical and non-technical stakeholders
• Strong organizational, multitasking, and time management skills with a proven ability to meet deadlines in a fast-paced environment
• Strong customer service orientation with the ability to build effective working relationships with clients, business stakeholders, and cross-functional team members
• Bachelor's degree required