Analytics Engineer, Enterprise Data

Sangoma is a global leader in business communications, delivering cloud-based solutions that help organizations connect, collaborate, and engage with their customers. The Analytics Engineer will own the analytics and visualization layer, designing dashboards and shaping datasets to provide trusted insights for decision-making across the company.

Responsibilities:

• Designing and building executive and operational dashboards that leaders rely on to make decisions daily
• Building and shaping the analytics datasets behind those dashboards — writing the SQL, modeling the data, and preparing it so every view is fast, accurate, and consistent
• Turning complex, cross-functional data into clear, intuitive, trustworthy visual analytics
• Partnering with executives and business teams to understand the real questions behind their requests and deliver views that answer them
• Establishing standards for dashboard design, data modeling, storytelling, and self-service analytics across the company
• Ensuring the numbers behind every view are accurate, governed, and consistent — one source of truth, visualized
• Helping shape how Sangoma delivers analytics as the enterprise data platform matures

Requirements:

• Tableau — advanced dashboard design, performance optimization, and best practices
• Strong SQL — writing complex queries to shape, transform, and validate data for analytics
• Data modeling for analytics — star schemas and well-structured, performant reporting datasets
• Python — for data preparation, transformation, and automating recurring analytics work
• Cloud data warehouses such as Snowflake, Redshift, or equivalent
• ERP and CRM platforms such as NetSuite and Salesforce
• Working with modern data platforms / lakehouse environments
• dbt or similar transformation and orchestration tools