Project Manager (Afternoon Shift - Remote)

RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. This role involves driving project execution and value creation for clients, managing project scope, goals, and deliverables, and ensuring successful deployment of RainFocus software for event lifecycle support.

Responsibilities:

• Align with clients on key project milestones
• Build and maintain project plans
• Identify and manage dependencies, risks and priorities
• Coordinate multiple work streams to remove obstacles
• Participate in pre-sales planning as a member of client account teams
• Identify and engage appropriate resources across client and RainFocus teams
• Document project activities and status
• Communicate formal weekly status to client & RainFocus stakeholders
• Communicate with event steering teams and executive-level committees
• Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans
• Solicit feedback from clients and team members to drive prioritization
• Coordinate post-event reviews between client and RainFocus account team
• Surface decision points and escalations to stakeholders to remove obstacles
• Provide change management support for first-year event clients
• Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology
• Identify impacts to the necessary roles or responsibilities within client teams and escalate resource constraints where needed
• Manage expectations, scope and priorities of implementation
• Ensure that all project artifacts are captured and maintained
• Monitor and manage project financial performance against targets
• Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans

Requirements:

• 4+ years project management experience including skills in software implementation, schedule, cost, and risk management
• Ability to utilize various project management tools to coordinate and manage complex projects
• Strong written and verbal communication skills
• Excellent interpersonal, organizational, analytical, and follow-up skills
• Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet
• Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership
• Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations
• Experience working in a consulting environment or client-facing role
• Experience designing large-scale complex solutions without losing sight of the details
• Highly detail oriented with proven ability to document systems and processes
• Must be able to work 12:00 - 9:00 p.m. PST
• Event industry experience a plus
• PMP certification a plus
• Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
• Ability to take initiative
• Challenger mentality with the ability to drive client discussions
• Ability to organize ambiguous ideas into concrete deliverables
• Able to prioritize competing deadlines
• Determined, strong and organized leader
• Team-player
• Self-motivated