Product Manager, Specialist

Vanguard is a company focused on the long-term financial wellbeing of its clients. They are seeking a Product Manager, Specialist to lead digital product management activities, collaborate with teams to enhance client experience, and drive the development and implementation of new digital products.

Responsibilities:

• Leads digital product management activities for multiple digital products, or one strategic product
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience
• Coaches product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary
• Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery
• Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans
• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities
• Participates in special projects and performs other duties as assigned