Sales Development Representative, Inbound

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text and text-to-speech. They are seeking an Inbound Sales Development Representative to convert inbound interest into new customers and revenue by qualifying and nurturing leads.

Responsibilities:

• Respond quickly to inbound leads from marketing campaigns, website inquiries, content downloads, and product sign-ups, qualifying them and creating sales opportunities
• Manage and prioritize a high volume of inbound requests to ensure every prospect receives a timely, high-quality response
• Work closely with Account Executives and your fellow SDRs to hand off qualified opportunities and build a strong sales pipeline of new logos, striving to exceed quarterly sales targets
• Partner with Marketing to provide feedback on lead quality and campaign performance, and with Sales Ops and Sales Engineers to ensure sales effectiveness
• Have a depth of understanding regarding customer needs in the ASR space, competition, and Deepgram products to be able to fully articulate our value proposition
• Identify the speech recognition use cases behind each inbound inquiry to route and position opportunities effectively

Requirements:

• 1+ year of customer-facing work experience in SaaS
• Prior sales experience selling a technical product
• Dynamic written and verbal communication skills
• Empathy and a unique ability to understand customer needs
• Exceptional at prioritizing a high volume of inbound leads and managing high-frequency touchpoints with speed
• Experience qualifying inbound leads against an ideal customer profile and understanding their business
• Familiarity with lead management and CRM tools for tracking and prioritizing inbound activity
• Consistently overachieved against sales targets in past experiences