Customer Service Agent Disaster Relief

Support Services Group is hiring Seasonal Customer Service Agents to provide support for an agency that leads the nation in disaster relief. The role involves assisting individuals during times of need and requires problem-solving, customer service skills, and maintaining accurate records.

Responsibilities:

• Problem-solving and exploring alternative solutions
• Provide outstanding Customer Service
• Utilize multiple systems while speaking with customers
• High Degree of accuracy with all work and exceptional attention to detail
• Maintain call center databases by entering information and documenting customer interaction

Requirements:

• Must have a good work history and positive Attendance
• Excellent verbal communication skills
• Ability to multi-task
• High School Diploma or GED required
• Ability to pass criminal Background Check, and have no student loans in default
• Open availability including weekends
• Bilingual is a plus